FAQ
Frequently Asked Questions
Where do you ship from?
We ship all our products from India.
How long does delivery take?
Delivery usually takes 10-12 days from the date of shipment. Processing time is 1-3 business days before dispatch.
Do you provide order tracking?
Yes! Once your order is shipped, we will send you a tracking number via email so you can track your package.
How much is the shipping cost?
Shipping is completely FREE! We cover all shipping costs, so you don’t have to worry about extra charges.
Will I have to pay customs or import duties?
No! We cover all customs duties and taxes, so you won’t have to pay anything extra when your order arrives.
What should I do if my order is delayed?
If your order hasn’t arrived within the estimated timeframe, please check your tracking details first. If you still need assistance, contact our support team at [your email/contact].
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us within 24 hours of placing your order. Once the order is shipped, we cannot make any changes.
What if my package is lost or damaged?
If your package is lost or arrives damaged, please contact us immediately. We will assist you in resolving the issue.
How can I contact you for more shipping inquiries?
You can reach us at [your email/contact details], and we’ll be happy to assist you!